People • Change • Practical AI
Help your people move forward with AI.
Technology changes processes. People make change work. Thriving through AI Change combines IDENTI3 personality insights, practical exercises and action planning to help organisations and their people respond to AI-driven change.
Choose the programme for your role: lead organisational transformation or build the confidence and skills to adapt your own work.
Lead the change
For Leaders and Managers in Organisations
Designing and Implementing Change Management
Equip your leaders to turn a transformation strategy into a practical plan that people can understand and act on. Work through a real organisational challenge, diagnose readiness and resistance, and build a Change Management Blueprint to take back to the workplace.
What you will learn
- Define the change, its business purpose and the impact on people.
- Understand different responses to uncertainty using IDENTI3 insights.
- Assess readiness and respond to the underlying causes of resistance.
- Clarify roles, skills, resources and psychological safety.
- Communicate the next steps and measure implementation progress.
Programme outline
01 · Understand the change
Define the business problem, desired outcome, people affected and behaviours that need to change. Bring a real organisational challenge to work on throughout the day.
02 · Understand the human response
Explore concerns about stability, uncertainty, control and recognition. Use IDENTI3 insights and a resistance diagnostic to understand the concern behind a reaction.
03 · Assess change readiness
Map understanding, mindset, skills, behavioural readiness, leadership support and psychological safety across your team.
04 · Apply the IDENTI3 Change Management Framework
Audit seven elements: Vision, Skills, Incentives, New Role Description, Resources, Action Plan and Psychological Safety. Identify gaps in your current approach.
05 · Design your change programme
Define the future state, close skill gaps, clarify incentives, redesign responsibilities and allocate resources. Translate these into a practical action plan.
06 · Lead people through change
Practise explaining the case for change, listening to concerns, handling difficult questions and communicating clear next steps to different stakeholder groups.
07 · Move from strategy to execution
Set responsibilities, timelines, measures, review checkpoints and corrective actions. Present and refine your Change Management Blueprint.
Learn by working on your own challenge
Facilitated discussion, case scenarios, diagnostic exercises, peer consultation, role practice and action planning connect the concepts to your workplace. The programme is designed around approximately 30% concepts and 70% application, discussion and design.
Leave with a practical blueprint
Develop your change readiness assessment, resistance diagnostic, stakeholder engagement and communication plans, skills gap analysis, role redesign worksheet, implementation action plan and measurement dashboard. The capstone brings these together in a Change Management Blueprint, with feedback to refine it.
Build your next chapter
For Workforce
Preparing Yourself and Your Job for the Age of AI
Move from uncertainty to practical action. Understand your response to change, explore how AI can support everyday work and identify the human strengths and new skills that help you keep contributing as your role evolves.
What you will learn
- Understand why organisations and jobs are changing.
- Recognise your emotional and behavioural responses to uncertainty.
- Identify tasks AI could support, accelerate or augment.
- Practise using AI with human review, confidentiality and accountability.
- Identify future skills and build your own 90-day action plan.
Programme outline
01 · Understand why work is changing
Explore AI, technology and business changes affecting your organisation, customers and role. Identify what is already changing around you.
02 · Recognise your response to change
Examine concerns about security, relevance, confidence, control and uncertainty. Identify what you are worried about losing and what support could help.
03 · Understand yourself during change
Use IDENTI3 personality insights to reflect on your strengths, possible blind spots and the conditions that help you adapt.
04 · Map how AI can support your job
Break work into tasks and classify them as Automate, Augment, Human Value or Develop. Identify where human judgement, relationships and context remain important.
05 · Practise working with AI
Try relevant workplace applications such as summaries, research, emails, reports, meeting preparation and idea generation. Review accuracy, protect confidential information and follow organisational policies.
06 · Redesign how you contribute
Map your current job, your AI-augmented job and your future job. Consider where you can create more value as routine activities evolve.
07 · Build your future skills
Identify skills gaps, motivation, resources and support. Develop a personal change framework with clear goals and actions.
08 · Connect mindset, willingness and action
Reflect on what to think differently about, what to accept and what to start doing differently. Turn reflection into new behaviours.
09 · Create your 90-day plan
Set out what to Stop, Start, Continue, Augment, Learn, Experiment with and Measure. Leave with practical next steps for your own role.
Practical, personal and relevant to your work
Learn through facilitated discussion, self-reflection, IDENTI3 personality insights, practical AI exercises, job redesign activities, workplace scenarios and peer discussion. Explore change for yourself and identify useful next steps for your role.
Leave with your 90-day plan
Take away a personal readiness reflection, AI Job Augmentation Map, current-versus-future job analysis, skills gap analysis, workplace AI use cases and personal change framework. Bring them together in a 90 Day Change and AI Augmentation Plan.
Bring the programme to your organisation
Tell us about your people, the changes you are navigating and the outcomes you want to work towards.
Programme: Thriving through AI Change
Enquire about Thriving through AI Change
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